Privacy Policy

What Information May Be Collected?

When you visit saunacloud.com or interact with our services, we may collect the following types of information:

  • Basic contact information β€” your name, email address, phone number, and mailing address when you submit a form, request a quote, or place an order.
  • Credit card information β€” payment details are collected securely at the time of purchase and are processed through encrypted, PCI-compliant payment processors. SaunaCloud does not store your full credit card number.
  • General web data β€” your IP address, browser type, operating system, referring URL, pages visited, and time spent on the site. This information is collected automatically through standard web server logs and analytics tools.

Will Any Collected Information Be Disclosed?

SaunaCloud does not sell, trade, or rent your personal information to any third party. We may share limited information with trusted service providers who assist us in operating our website, processing payments, or delivering products β€” but only to the extent necessary to perform those services. These providers are contractually obligated to keep your information confidential.

We may disclose personal information if required by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of SaunaCloud, our customers, or the public.

How Is Collected Information Protected?

We implement a variety of internal security controls to protect your personal information. All data transmitted between your browser and our website is encrypted using HTTPS (TLS/SSL). Access to personal data is restricted to authorized personnel only, and we regularly review our data collection, storage, and processing practices to guard against unauthorized access.

While no method of transmission over the Internet is 100% secure, we take commercially reasonable steps to ensure the protection of your information.

Who Can Be Contacted on Privacy?

If you have any questions or concerns about this privacy policy or your personal data, please contact our Privacy Officer:

Email: info@saunacloud.com

Phone: 1-800-370-0820

Last updated: March 2026