SaunaCloud Reviews

The entire process from design consultation to delivery was seamless. The team helped me think through every detail — wood species, heater placement, bench layout — and the finished sauna exceeded every expectation. The craftsmanship is genuinely on a different level. I've used a lot of saunas and this is the best-built one I've ever stepped into.

We already had an infrared sauna from a different brand, but after researching SaunaCloud we knew this would be our upgrade. The quality difference is immediately obvious — the construction, the wood, the heaters. We use it every single day. If you're serious about infrared therapy, this is the brand to go with. We won't buy from anyone else.

I appreciated that Chris never tried to oversell me. He asked the right questions, understood exactly what I was looking for, and gave me honest recommendations rather than just pushing the most expensive option. The sauna arrived on time and was exactly as described. It's refreshing to deal with a company where the person you talk to actually knows what they're selling.

Had a question about installation clearances after delivery and the team got back to me within an hour with a clear, detailed answer. Even sent a diagram. Post-purchase support is where a lot of companies fall apart — SaunaCloud is not one of those companies. The sauna itself is beautiful and runs perfectly. Five stars without hesitation.

I was a bit nervous ordering a custom sauna online but everything went smoothly from start to finish. Communication was clear throughout the build process, shipping was well packaged, and setup was straightforward. The sauna heats up quickly and the heat is incredibly even throughout the cabin. Very happy with the purchase and would recommend to anyone looking for a quality infrared sauna.

After months of research, I chose SaunaCloud over several other brands. Six months in and I can say without hesitation it was the best health-related purchase I've ever made. My sleep has improved dramatically, chronic back pain has decreased noticeably, and the stress relief after a 30-minute session is remarkable. The cedar smells incredible and the build quality is exceptional.

Yes, SaunaCloud costs more than the Amazon saunas. But you're getting a completely different product. Real Western Red Cedar, not plywood. Heaters that actually get hot. Ultra-low EMF readings — I tested it myself with a Trifield meter and it's under 1mG everywhere. The WiFi controller is a nice touch too. This is what a real infrared sauna should be.

We had an awkward corner in our master bath that was wasted space. Christopher designed a custom sauna that fits the space perfectly — it looks like it was always part of the room. The 3D renderings he provided during the design phase were incredibly helpful for visualizing the final product. Our contractor said the plans and electrical drawings were the most detailed he'd ever worked with.

We operate a wellness center in Portland and needed saunas that could handle 10+ sessions per day. Christopher walked us through the commercial options, explained the duty cycle differences, and designed units specifically for our traffic volume. Eight months in, zero issues. Our clients consistently comment on how different the heat feels compared to other saunas they've tried.

I specifically chose SaunaCloud because of the integrated red light therapy. Other companies sell you a panel you stick on the wall — these LEDs are built right into the bench at clinical proximity. I can feel the difference. Combined with the infrared heat, my recovery after training has been cut in half. I'm a competitive cyclist and this has become essential to my routine.

From the very first phone call with Christopher to the day we fired up the sauna for the first time, this was a premium experience. He spent over an hour on the phone with me during the initial consultation — no pressure, just education. The sauna was delivered in perfect condition, well-packaged, and the installation guide was crystal clear. We use it every evening before bed.

I've been frustrated for years by sauna companies making wild health claims they can't back up. Christopher was refreshingly honest — he told me what infrared can and can't do, backed everything with research, and never once used the word 'detox' as a magic cure-all. The sauna itself is beautifully built. The VantaWave heaters produce a heat that's noticeably deeper than my previous carbon panel sauna.

We wanted an outdoor sauna for our cabin in Montana. Christopher helped us think through weatherproofing, electrical requirements for a detached structure, and placement for the best views. The finished product is stunning — our guests can't believe it's a custom build. It handles Montana winters without issue and heats up in about 25 minutes even when it's below freezing outside.

This is our third SaunaCloud sauna. First one went in our primary residence, second in our vacation home, and now we've added one to our home gym. Each one has been designed slightly differently to fit the space and our needs. The consistency in quality across all three builds is remarkable. We've referred at least five friends who have all purchased as well.

I have fibromyalgia and was looking for drug-free pain management options. My rheumatologist suggested infrared therapy. After extensive research, I chose SaunaCloud based on the heater technology and the educational content on their website. Three months of daily use and my pain levels have decreased significantly. The gentle, even heat is unlike any sauna I've tried at spas or gyms.

The sauna itself is fantastic — beautiful cedar, impressive heaters, and the WiFi control system works great. Only reason for 4 stars instead of 5 is that shipping was delayed by about 10 days beyond the original estimate. Christopher did communicate the delay proactively and was apologetic about it. The finished product made up for the wait. Would still recommend.

I bought this as a birthday gift for my husband who had been talking about wanting an infrared sauna for years. Christopher was patient with all my questions (I knew nothing about saunas) and helped me design something perfect for our basement. My husband uses it every single morning before work. He says it's the best gift he's ever received. The cedar smell is heavenly.

I was worried about the electrical requirements but Christopher got on the phone directly with my electrician and walked him through everything. The electrical drawings included in the package were detailed and NEC-compliant. My electrician said it was the easiest specialty installation he's done because the documentation was so thorough. The sauna runs flawlessly.

Went with the Atlas One model and couldn't be happier. The combination of infrared heat and red light therapy in one unit is exactly what I was looking for. I didn't want separate devices cluttering up my space. Everything is controlled from one app, and the build quality is premium. The heaters get genuinely hot — this isn't one of those lukewarm saunas you read about in negative reviews of other brands.

We had a Clearlight for about 4 years and it was fine but underwhelming. The heaters never felt that hot and one of the panels failed after year three. Switched to SaunaCloud and the difference is night and day. The VantaWave heaters produce a much deeper, more penetrating heat. The cedar quality is noticeably better. And the EMF readings are actually as low as they claim — I verified with my own meter.